Elevated Application errors

Incident Report for Juro

Resolved

After extensive monitoring the issue did not reoccur. The service was restored successfully.

Posted Feb 21, 2023 - 16:03 GMT

Monitoring

We have worked with the partner service and implemented a fix.

Posted Feb 21, 2023 - 12:07 GMT

Identified

We have identified the root cause of this issue being with one of our partner services. We are working on implementing a fix.

Posted Feb 21, 2023 - 10:45 GMT

Investigating

We're experiencing an elevated level of application errors and are currently looking into the issue.

Posted Feb 21, 2023 - 09:31 GMT

This incident affected: Core services.