Contract Signing Service Disruption

Incident Report for Juro

Resolved

This incident has been resolved.
Posted Jul 31, 2025 - 19:34 BST

Monitoring

The issue with our external signing provider has been resolved. All queued contracts are currently being processed automatically. Normal contract signing functionality has been restored.
Posted Jul 31, 2025 - 17:17 BST

Identified

We are currently experiencing issues with contract signing functionality due to a service disruption with our external signing provider. Users are unable to complete contract signatures at this time.

Our team is actively investigating the issue with our external provider. We are working to identify the root cause and implement a resolution.
Posted Jul 31, 2025 - 16:05 BST
This incident affected: PDF services.