- Web app failed to load – Incident details

Web app failed to load

ResolvedMajor outage31 minutes

Affected

Core Services

Major outage from 2:05 PM to 2:36 PM

  • ResolvedUTC
    An asset deployment failed during a release, so app.juro.com showed a blank page when opened or refreshed. Users already in the app, the API and integrations were unaffected. No data was lost. Rolled back at 14:36 UTC; the deployment pipeline is fixed and additional monitoring is being added.
  • IdentifiedUTC
    Users opening or refreshing app.juro.com see a blank page. The API, integrations and users already inside the app are unaffected. We have identified the cause and are rolling back the latest release.