- DOCX Processing Issues – Incident details
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All systems operational
DOCX Processing Issues
Resolved
Major outage
Started about 14 hours ago
Lasted about 10 hours
Affected
Document Services
Major outage from 8:51 PM to 6:47 AM, Operational from 6:47 AM to 7:00 AM
Updates
Resolved
April 14, 2026 at 07 00
Resolved
April 14, 2026 at 07 00
This incident has been resolved.
Monitoring
April 14, 2026 at 06 47
Monitoring
April 14, 2026 at 06 47
We implemented a fix and are currently monitoring the result.
Identified
April 14, 2026 at 06 37
Identified
April 14, 2026 at 06 37
We are continuing to work on a fix for this incident.
Investigating
April 13, 2026 at 20 51
Investigating
April 13, 2026 at 20 51
We are currently investigating this incident.
