Juro Status - Incident history https://status.juro.com Juro Thu, 30 Jul 2026 09:40:32 +0000 Application instance restarts Type: Incident Duration: 2 hours and 45 minutes Affected Components: Core Services Jul 30, 09:40:32 GMT+0 - Investigating - Jul 30, 10:50:04 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 30, 12:06:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 30, 12:25:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 45 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>09:40:32</var> GMT+0</small><br><strong>Investigating</strong> - .</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>10:50:04</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>12:06:47</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>12:25:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Jul 2026 09:40:32 +0000 https://status.juro.com/incident/cms7bqo9x0cli0kpf7hr70114 https://status.juro.com/incident/cms7bqo9x0cli0kpf7hr70114 The application is slow to respond. Type: Incident Duration: 2 hours and 56 minutes Affected Components: Core Services Jun 22, 07:10:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 22, 10:06:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 56 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>07:10:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>10:06:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 22 Jun 2026 07:10:00 +0000 https://status.juro.com/incident/cmqp0b59y00462ons27thoh0z https://status.juro.com/incident/cmqp0b59y00462ons27thoh0z The application is slow to respond. Type: Incident Duration: 1 hour and 27 minutes Affected Components: Core Services Jun 19, 13:35:06 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 19, 12:31:15 GMT+0 - Investigating - Jun 19, 13:58:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 27 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>13:35:06</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>12:31:15</var> GMT+0</small><br><strong>Investigating</strong> - .</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>13:58:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 19 Jun 2026 12:31:15 +0000 https://status.juro.com/incident/cmqkypps50wyj2omlquq9m0vk https://status.juro.com/incident/cmqkypps50wyj2omlquq9m0vk Increased application error rate Type: Incident Affected Components: AI Services, Core Services Jun 18, 05:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components: ,

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 18 Jun 2026 05:00:00 +0000 https://status.juro.com/incident/cmqj6jfew0cxx2oml68esg2co https://status.juro.com/incident/cmqj6jfew0cxx2oml68esg2co Increased application error rate Type: Incident Duration: 1 hour and 55 minutes Affected Components: Core Services Jun 17, 07:55:00 GMT+0 - Investigating - Jun 17, 09:35:11 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 17, 09:48:15 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 17, 09:50:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 55 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>07:55:00</var> GMT+0</small><br><strong>Investigating</strong> - .</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>09:35:11</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>09:48:15</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>09:50:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 17 Jun 2026 07:55:00 +0000 https://status.juro.com/incident/cmqhuxyua08zo2jlm9t9sx8uh https://status.juro.com/incident/cmqhuxyua08zo2jlm9t9sx8uh DOCX Processing Issues Type: Incident Duration: 10 hours and 9 minutes Affected Components: Document Services Apr 13, 20:51:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 14, 06:37:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 14, 06:47:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 14, 07:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 9 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:51:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>06:37:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>06:47:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 13 Apr 2026 20:51:00 +0000 https://status.juro.com/incident/cmny9ou0w007110mv80n11q4i https://status.juro.com/incident/cmny9ou0w007110mv80n11q4i DOCX Processing Issues Type: Incident Duration: 10 hours and 12 minutes Affected Components: Document Services Mar 23, 23:11:00 GMT+0 - Investigating - We are currently investigating this incident. Mar 24, 09:23:21 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 12 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>23:11:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>09:23:21</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 23 Mar 2026 23:11:00 +0000 https://status.juro.com/incident/cmn4cyugg00x0gfe9tjhz4owk https://status.juro.com/incident/cmn4cyugg00x0gfe9tjhz4owk Latency issues with the main app Type: Incident Duration: 40 minutes Affected Components: Core Services Mar 23, 13:18:18 GMT+0 - Investigating - We are currently investigating this incident. Mar 23, 13:22:48 GMT+0 - Identified - The issue has been identified. We're working towards a fix. Mar 23, 13:44:35 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 23, 13:58:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 40 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>13:18:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>13:22:48</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified. We're working towards a fix..</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>13:44:35</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>13:58:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 23 Mar 2026 13:18:18 +0000 https://status.juro.com/incident/cmn37oewt0009m349fpjip2v8 https://status.juro.com/incident/cmn37oewt0009m349fpjip2v8